Frequently Asked questions

Therapist FAQs

General Therapist FAQs

Swedish massage is a whole-body therapeutic massage treatment that works the soft tissues and muscles to help restore health – creating a calming and balancing effect on the nervous system.

The massage therapist will use five main types of massage techniques in a Swedish massage: stroking and gliding; kneading; rubbing; tapping or pounding; vibration

What are the benefits of Swedish massage?

The various Swedish massage techniques, created by the Father of Swedish Massage, Per Henrik Ling, are designed to improve your circulationsoothe your muscles and make you feel more relaxed.

Unlike deep tissue massage, Swedish massage therapy uses softer strokes on the bonier and more delicate parts of the body, and stronger strokes where there is thicker muscle coverage. This adjustment of pressure makes it an ideal massage for relaxation.

You can specify in the app whether or not you carry a table, but Zen Hut therapists do not need to carry massage tables. Massages can be performed on the client’s mattress or their own massage table. Client’s must state whether or not they need a table when they book to avoid any confusion. 

A deep tissue massage will typically focus on your primary areas of discomfort. This will typically be the back, neck, shoulders, buttocks and legs. However, it is also used on the arms, for example in the case of tennis elbow, or the feet, such as with plantar fasciitis. The increased pressure helps to alleviate any soreness or imbalance caused by injury or tenseness. If you have anxiety or are suffering with stress, a deep tissue massage will help to release the tension you are carrying in your body as a result.

A deep tissue massage typically lasts for 60 minutes to 90 minutes. It is an intense massage technique, but you shouldn’t experience any pain.

Deep tissue massage benefits

Deep tissue massage benefits fall into both the physical and mental wellbeing camps. Most massages focus on relaxation alone. A deep tissue massage brings you these benefits but also helps you physically in terms of aches and stiffness. The main benefits of deep tissue massage include:

  • Pain relief: Whether you’re struggling with a sports injury, living with plantar fasciitis, or have a chronic condition such as sciatica or fibromyalgia, deep tissue massage can bring pain relief. Evidence shows that massage is a powerful pain reliever.

  • Healing: The increased blood flow stimulated by the massage works to help reduce inflammation and promote faster healing of injuries.

  • Lowers blood pressure: Studies have shown that massage can help to lower your blood pressure.

  • Improved flexibility: Deep tissue massage can improve the range of movement in tight muscles, allowing for better performance and safer workouts.

  • Relaxation: Massage is a wellbeing wonder, and deep tissue massage has the same relaxing benefits. The massage boosts the body’s release of feel-good hormones like dopamine, serotonin and endorphins ensuring you feel blissfully relaxed.

  • Aids sleep: As well as helping you sleep better due to pain relief, a deep tissue massage can have a soporific effect later on due to the natural injection of serotonin your body receives.

  • Break-up scar tissue: If you have large or notable scars, a deep tissue massage will help to release the tension created by the scar, working fascia loose and promoting greater flexibility in the area.

You set which massage types you offer in the app. The options are Classic Relaxing, Deep Tissue, Slimming, Swedish, Lomi, Sports, Aromatherapy, Thai Oil and Thai Stretching. 

Yes, you can choose the areas where you work and assign custom travel fees for individual postcodes.

Incall massages are conducted at your home or studio. If you have a suitable space, you can accept incall bookings. Your address is hidden until the client has completed their booking and passed online 3-d secure verification.

No, there is no fee to join Auraluva. We only take a commission on completed bookings.

Yes, you have complete control over your availability. You can set your hours through the app.

Yes, you have complete control over your availability. You can set your hours through the app.

Submit an application on our website with your qualifications, experience, and other details. Once approved and onboarded, you can start accepting bookings.

That’s up to you. You can opt to accept cash only from clients, carry a chip and pin card reader or get paid online in advance.
Every Monday you’ll receive an invoice with details of all of your bookings from the previous week along with the breakdown of the commission calculation. If you get paid directly by clients you’ll have to send us the commission by the end of the week. If your clients pay online we’ll transfer your earnings, minus our commission, every Monday.
We take 25% of the value of each booking. This rate will not be beaten by any other massage platform in London. As well as fairer commission we genuinely believe we offer the best all-round platform for therapists.
Because you control where and when you work through directly the app you should not have grounds to reject a booking. However, if it’s due to safety concerns or a sudden emergency it is possible. 
Late cancellations or no-shows are covered by Zen Hut’s cancellation policy, which ensures you still receive compensation.
Clients must provide towels, but you should bring your own oils to each booking.

Auraluva prioritizes therapist safety. If you ever feel unsafe, you can decline or leave a booking and report the incident to us immediately. We will ban clients who breach of code of conduct.

Yes, and no explanation is needed to justify blocking a client. The client won’t know you’ve blocked them.

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